Privacy policy
1. Information We Collect
When you visit our site and use our services, we may collect the following information:
a. Personal Information: When you submit an inquiry using our contact form, we collect your name and email address. This information is used to respond to your inquiries and provide you with the services you have requested.
b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and pages visited on our site. This information helps us analyze and understand how our site is used, in order to improve its functionality and user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
a. To respond to your inquiries and provide you with the services you have requested.
b. To improve our site and the services we offer, by analyzing usage data and user preferences.
c. To communicate with you about our services, promotions, and other information that may be of interest to you.
3. Information Sharing and Disclosure
We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:
a. When it is necessary to provide you with the services you have requested, such as sharing your information with property owners or managers.
b. When required by law, in response to a court order, subpoena, or other legal process.
c. To protect our rights, property, or personal safety, or the rights, property, or personal safety of our users or the public.
4. Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the updated Privacy Policy on this page, and the date of the most recent update will be indicated at the top of the policy. By continuing to use our site after an update, you agree to the updated Privacy Policy.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, or our privacy practices, please contact us at +34689200162
Alicante Apartment Rentals
Sonsoles Rkt, SL, in application of current legislation on the protection of personal data, informs you that the personal data collected through the forms on the website: https://www.sonsolesstays.com/, are included in the specific automated files of users of the services of Sonsoles Rkt, SL.
The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, consultancy and other activities of Sonsoles Rkt, SL.
This data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
Sonsoles Rkt, SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDDD).
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: [email protected] or to the following address: C/ Bernardo Lopez Garcia 18, Bajo , C.P. 03013 - Alicante (Alicante).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Sonsoles Rkt, SL.
Purpose of the processing of personal data:
For what purpose will we process your personal data?
At Sonsoles Rkt, SL, we will process your personal data collected through the website: https://www.sonsolesstays.com/, for the following purposes:
1. To comply with the company's commercial, labour, corporate and accounting obligations.
2. To provide its services in accordance with the particular needs of the clients, in order to comply with the contracts signed by the company.
3. Sending commercial information and newsletters about new services offered on the website and the sector.
4. The process of archiving, updating systems, protection and custody of information and databases of the company.
5. The transmission of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative, marketing and/or operational purposes.
6. Executing a contract entered into remotely with the user.
7. To purchase the products offered through the website.
8. To send promotional information electronically.
9. To provide the information requested by the user through the contact form.
10. Proceed with the booking of accommodation.
We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.
The fields in these registers must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.
Legitimation:
The processing of your data is carried out on the following legal bases that legitimise the same:
1. The request for information and/or the contracting of the services of Sonsoles Rkt, SL, the terms and conditions of which will be made available to you in any case, prior to any eventual contracting.
2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
In the event that you do not provide us with your details or you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
Recipients:
The data will not be communicated to any third party outside Sonsoles Rkt, SL, unless legally obliged to do so.
Hosting services have been contracted outside the European Economic Area, in the USA, which is considered a safe destination for international data transfers, by virtue of the Privacy Shield.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Sonsoles Rkt, SL is not responsible for non-compliance by the user of the GDPR.
Intellectual property rights https://www.sonsolesstays.com/
Sonsoles Rkt, SL is the owner of all copyright, intellectual and industrial property rights, know-how and any other rights related to the contents of the website https://www.sonsolesstays.com/ and the services offered therein, as well as the programmes necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the https://www.sonsolesstays.com/ website, other than for strictly private use, is not permitted without prior written consent.
Intellectual property of the software
The user must respect third party software made available by Sonsoles Rkt, SL, even if it is free and/or publicly available.
Sonsoles Rkt, SL has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any rights or licences for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Sonsoles Rkt, SL, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Sonsoles Rkt, SL, assuming the civil and criminal responsibility derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted contents
The use contrary to intellectual property legislation of the services provided by Sonsoles Rkt, SL and, in particular, the following is prohibited:
1. Use that is contrary to Spanish law or that infringes the rights of third parties.
2. The publication or transmission of any content which, in the opinion of Sonsoles Rkt, SL, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
3. Cracks, programme serial numbers or any other content that infringes the intellectual property rights of third parties.
4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
5. The use of the domain's mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.
The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify Sonsoles Rkt, SL for the costs incurred by Sonsoles Rkt, SL in any case for which the user may be held responsible, including legal fees and expenses, even in the case of a non-final court decision.
Protection of hosted information
Sonsoles Rkt, SL makes back-up copies of the contents hosted on its servers, however it accepts no responsibility for the accidental loss or deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Sonsoles Rkt, SL, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Sonsoles Rkt, SL.
Commercial communications
In application of the LSSI. Sonsoles Rkt, SL will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.
In the case of users with whom there is a previous contractual relationship, Sonsoles Rkt, SL is authorised to send commercial communications referring to products or services of Sonsoles Rkt, SL that are similar to those that were initially contracted with the client.
In any case, the user, after proving their identity, may request that no further commercial information be sent to them through the Customer Service channels.